We offer a differential DC power availability service that guarantees the operation of critical telecommunications systems of mobile phone operators without interruptions.
Given the constant power cuts presented by interconnection power networks nationwide, this service allows our customers to meet the standards required by national authorities regarding quality in mobile telecommunications services.
ATC has the following equipment and systems to provide a robust DC power availability service:
The service is supported by our NOC (Network Operation Center), which operates on a 7x24 schedule and receives alarms and information from the systems to assist accordingly, elaborate remote parameterization of the equipment and generate periodic system performance reports. Likewise, there is specialized personnel that provides the services required in preventive and corrective maintenance.
At ATC Colombia, we take customer service seriously. Our customers are encouraged to share their feedback, and we take action, with the goal of continually making it easier to work with us. We are committed to providing ongoing support to every customer, every step of the way.
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